Time & Materials
Time and Materials refers to work performed outside of a Managed Services Contract. As the name implies, the billing is based on the time taken and the materials required.
Project work is scheduled on an as available basis, and is not subject to the Service Level Agreements as contained withing the Managed Services Agreement.
Project work is required from time to time, and is billed at the hourly rate defined in the Managed Services Agreement.
Materials and/or Equipment, as required for and/or incidental to the project, are to be prepaid, prior to the commencement of any project.
An estimate of labour costs is to be provided prior to the comencementr of the Project. 50% of labour costs are to be be paid prior to the commencement of the project, witrh the balance due 14 days after completion of the project.
For larger Projects, a progress payment schedule will be provided, with progress payments to be received within 14 days of due date.
Failure to meet Project payment regime, will result in immediate suspension of Managed Services Agreement. A reinstatement fee may apply.
Please be aware that ALL ” Time and Materials” work, must be performed by A.A. Network Consulting Pty Ltd (and/or approved contractors), or by an approved third party. Any “un-approved” work, will not be accepted as part of the managed Services Contract, and voids the entire Managed Services Contract.